CUSTOMER CARE
Service & Support
At Fibernet, service is not an afterthought. It is part of the product.
Local support. Fast response. No downtime.
Our global network of distributors is fully trained to provide reliable and immediate assistance. Every distributor is personally trained at Fibernet, ensuring they can perform standard maintenance and repairs with consistent, high-quality results.
Support is local, fast and effective.
Distributors are also trained to carry out on-site demonstrations, so you can see and test our machines in real conditions and understand how they can improve your productivity.To ensure business continuity, main distributors are equipped with swap machines. In case of unexpected technical issues, a replacement machine is available, so your work never stops.
Behind the network, Fibernet’s internal team of highly qualified specialists is always available to support you with any technical question or request.
